Belize Hospitality and Tour Operator FAQ: Your Guide to Realfoto Services

Certainly, investing in high-quality visuals is a significant commitment, and it’s crucial that your property looks its absolute best when we arrive to capture it. To get the most out of your investment, we recommend that all spaces you wish to feature are not only clean but also staged to perfection. Proper lighting is key to showcasing your property’s best assets and will enable us to deliver the top-notch quality you expect. Think of our arrival as the day of a grand premiere; every detail counts. Therefore, spend the time to perfect each area, so it appears exactly as you want the world to see it. This ensures that the images and videos we capture will present your property in its finest light, literally and figuratively.

Absolutely, while our team is always professional and polite, it’s important to note that our shooting schedule is typically tightly coordinated to make the most of optimal lighting and weather conditions. Therefore, we kindly ask that staff, guests, or anyone else who might be on the property refrain from engaging us in conversation or other interactions during the shoot. Such engagements, however well-intentioned, can cause delays and may impact the quality and scope of the media we are able to capture. To ensure a smooth process, we recommend notifying all parties who will be present during the shoot about the schedule and our need for focused work time. Thank you for your understanding and cooperation in this matter.

Avoid any construction, maintenance or major outdoor cleaning activities during the shoot, as this can affect the quality of the images and videos.

Yes, upon securing our services, we will send you a comprehensive guide on how to best prepare your hotel or resort property for media capture.

If your property encompasses extensive grounds or has unique architectural elements, rest assured that we are well-equipped to capture its intricacies. We have extensive experience navigating complex layouts and showcasing distinct features. To ensure that we emphasize the aspects most important to you, please share any specific details or even photos in advance. Our tailored approach ensures that your property is presented in its best light.

Understanding the unpredictable weather conditions in Belize, especially in areas like Ambergris Caye and other cayes, we’ve accounted for flexibility in our schedule. If weather interferes, we’ll seamlessly reschedule your shoot to the next available slot at no additional cost. We purposely allocate a few extra days at the end of each Belize trip to accommodate for unforeseen delays, and to entertain any last-minute inquiries that may arise. In the fortunate event that there are no delays, it allows us a brief respite in the beautiful Belizean setting.

We monitor weather conditions closely and will notify you as soon as possible if a rescheduling is needed.

Safety and quality are our top priorities. We don’t operate in extreme weather conditions like heavy rain, high winds, or thunderstorms.

Rest assured, you will not be charged a cancellation fee if adverse weather conditions force us to cancel the shoot. If rescheduling proves impossible due to persistent inclement weather or time constraints, we will issue a full refund.

Our state-of-the-art drone equipment is designed for resilience and can handle a variety of conditions better than most consumer drones. However, safety and equipment integrity are our top priorities. As such, unfavorable weather conditions like high winds or rain will necessitate a rescheduling of the shoot.

We strive for efficiency by scheduling multiple jobs together, thereby minimizing travel costs. This approach allows us to maintain competitive pricing for our high-quality services.

For time-sensitive projects, we can certainly discuss special arrangements, provided you’re willing to cover the travel expenses.

Certainly, we extend our services across all corners of Belize. Whether you’re located in the bustling Belize City, the scenic cayes like Ambergris Caye and Caye Caulker, or tranquil spots such as San Ignacio, Placencia, and Hopkins, we’ve got you covered. No destination is off-limits; if you’re there, we can be too.

If we can combine your project with other bookings, there’s potential to reduce or even waive travel fees. This would be discussed during your initial consultation.

For hotel and resort clients, we highly recommend offering us accommodation on your property for the duration of the shoot. This not only facilitates our process but also allows us to better understand and capture the essence of your location. It’s a win-win arrangement that enhances the quality of our work.

We integrate all foreseeable expenses into our project quotes, so there are no hidden or additional charges. This keeps our pricing straightforward and competitive, allowing you to focus on the end result: stunning visuals that elevate your property or tour business.